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What to Do If: You Test Positive and Live in a Residence Hall


You will first be notified by a telephone call or student notification email, which will be sent to your MIX email.

Please note:  Test results will be available within three-to-five days after testing from QLabs.  If you receive a positive result prior to being notified by a student notification email, you are required to let the College know you have tested positive for COVID-19 at 

To check results from QLabs:

  1. Go to
  2. Review the agreement and click "I Agree" to continue.
  3. Enter your name, birthdate and the registration number you were given when you were tested.

During this time, we ask that you stay calm and use the following guidance. As a member of the community, it is critical that you take these necessary measures to keep everyone safe. You are expected to follow all College rules and policies.

At this time, you should avoid contact with others for at least 10 days after your testing date, as directed by the local health department. This is called  isolation. You should immediately return to your residence hall room. Soon, you will move to Davis Hall to begin your isolation period. You should not go to class or be on campus outside of your place of isolation during this time, and you must remain in isolation until you are medically cleared.

If you fail to comply with this isolation requirement, you will be subject to disciplinary action through the Office of Student Conduct, which may include interim suspension, educational requirements, removal from courses, a campus ban in designated areas, removal from residence halls, College probation, deferred suspension, suspension or expulsion.

What’s the difference between isolation and quarantine?

The College uses the terms “isolation” and “quarantine” for those who have COVID-19 related matters.

Isolation is avoiding contact with others for at least 10 days after your testing date, as directed by the local health department. If you live in a residence hall, you will move to Davis Hall. You should not be on campus for class or work at any point during this period, and you must remain in isolation until you are medically cleared. You are likely in isolation due to a positive COVID-19 test result.

Quarantine is avoiding contact with others to the furthest extent possible for the next 14 days, as directed by the local health department. You should not be on campus for class or work at any point during this period. You are likely in quarantine because you’ve been considered a close contact of someone who tested positive for COVID-19.


  • If you receive notification overnight that you need to isolate, you may be asked to sleep in an overnight room in your residence hall until you are able to move to Davis Hall.
  • You will be contacted by the Mineral County Health Department and Student Health and provided isolation guidelines, medical guidance and begin contact tracing efforts. Student Health will work with the Mineral County Health Department to support contact tracing and with the Residence Life and Maintenance Departments to coordinate closure and cleaning of any affected areas.
    • Please be prepared to provide accurate information for the contact tracing process so we can work quickly to notify close contacts (those who have been within 6 feet of you for more than 15 minutes) and mitigate further spread of COVID-19. It may help to review your calendar and travel to remember locations and close contacts. If it helps, write this down so you can give the most accurate picture to those conducting the contact tracing process.
    • We know that during this time you may tell those who are determined to be close contacts that you have tested positive for COVID-19. Those people may very well receive information to quarantine as a result of the contact tracing process, but we ask that you and those close contacts allow time for us to accurately conduct contact tracing and alert them on their next steps.
  • A representative from Housing and Residence Life will contact you to provide resources for your personal and care needs. This team will consult with the CARE Team to alert the Academic Affairs Office of your situation, and your instructors will receive notice that you will not be able to attend in-person classes due to a COVID-19 related matter. You are expected to contact your instructor(s) for direction on how to keep up with the content and required work in your course(s).
  • You will receive information that includes the isolation process,  a packing list and instructions to move from your residence hall to Davis Hall.
  • Your Residence Hall Coordinator will be notified that you have a COVID-19 related situation that requires you to isolate, and they will be provided with information that can be helpful to you and your peers around you.
  • If you have a roommate, they will receive email notification that they are expected to quarantine for 14 days.
  • You will receive a phone call from a Housing and Residence Life representative to identify any special needs or accommodations you may need during your isolation period. They will also confirm with you your plans to either go home or move into Davis Hall. 
  • You will receive  a packing list, three packing boxes, labels and a moving cart from a member of Housing and Residence Hall, and you’ll have at least one hour to pack. You may bring additional items or use your own luggage, as well, but please note that any items that cannot be transported with you to Davis Hall will be picked up and delivered at a later time.
  • If you decide to leave campus for your isolation period, you must notify the Residence Life and Housing representative. You will be provided additional guidance for this situation.


  • Clothes for at least a week. You can do laundry in Davis Hall, so you can bring detergent if you'd like.
  • All your academic resources: books, pens, pencils, paper, notebooks, camera, headphones, etc.
  • Computer and necessary electronics; don’t forget charging cords, etc.
  • Prescriptions and other daily medications.
  • Toiletries, such as a toothbrush, toothpaste, body wash or soap, shampoo, deodorant, razor, brush/comb and hair dryer.
  • We will provide linens which includes sheets, blankets, pillows and towels. You are welcome to bring your own too.
  • Any personal protective equipment that you have, including masks, hand sanitizer and disinfecting spray.
  • You cannot return to your hall until you are released from isolation.
  • Remember, this is temporary and not a FULL move to Davis Hall.


  • Once you arrive at Davis Hall, you will be notified of your room and be provided once again with a cart to move your belongings into your isolation space. You will also be provided keys and additional information. Residence Life staff will also ask you to confirm your dietary restrictions.
  • Your room in Davis Hall has a personal restroom and other amenities for your needs during this time.
  • You will be provided with daily meal options, provided by Dining Services. You will select your meals prior to each day.
  • Your meals may arrive during this time each day:
    • Lunch 11 a.m. to 1 p.m.
    • Dinner 6-8 p.m.
  • You will also have access to snacks, beverages, etc. which will be provided by Dining Services and dropped off on a table at the bottom of the steps at the entrance of Davis Hall. 
  • While you are in isolation, you will have the support from our College health professional, local health care partners and you will have constant communication with the PSC-CARE Team and counseling services as needed. Please refer to contact information below.
  • Instructors should work with you to make arrangements so you can keep up with your classwork. If you need assistance in reaching instructors or completing classwork, contact the Academic Affairs Office at 304-788-6863 or 304-788-6861.
  • You will receive daily check-in phone calls from the Mineral County Health Department and CARE Team, as well.
  • If symptoms worsen:
    • If you are having breathing problems, extremely high body temperature or other acute symptoms, you should call 911. Please let them know that you are in quarantine for COVID-19 and make sure to wear a mask/face covering if emergency medical services attend to you in any way.


  • The Mineral County Health Department and College will work together to make sure you meet CDC criteria before releasing you from isolation. You must meet the criteria of 10 days-plus improvement in symptoms and no fever for 24 hours as long as the illness is mild to moderate. The Mineral County Health Department or College representative will notify you that you have met the criteria to return to their assigned residence hall and class.
  • In addition, the Academic Affairs Office, Housing & Residence Life and other necessary units will be notified that you are capable of returning to campus and in-person classes.
  • You will receive a phone call from a representative from Housing & Residence Life with information on leaving Davis Hall and returning to your residence hall. You will coordinate a transportation time, and this representative will give you information on how to check out of Davis Hall.
  • You will again receive a moving cart to pack for your return to your residence hall. You and your belongings will be picked up at a specific spot at Arnold Apartments and dropped off at a designated safe spot at your residence hall, where you will be provided another moving card to return to your residence hall room.
  • There is a chance that you would return from your isolation period prior to the completion of your roommate’s quarantine. In this scenario, it’s important to note that you and your roommate would not pose a great risk of infection to one another.


  • Housing and Residence Life: 304-788-7407 or
  • CARE Team:
  • Counseling Services: 304-788-6976 or 
*If you need to speak to someone immediately, you can do so by calling 304-788-6977. A trained counselor will take your call. 
*If you prefer to speak to someone via text, just text WVU to 741741 and a trained counselor will respond as quickly as possible.